Contact Us

Found a bug, want to suggest a new tool, or have a general question? Fill out the form below — we typically reply within 1–2 business days.

Or email us directly at contact@dwellixtools.com

Frequently Asked Questions & Support Information

How do I report a calculation bug or display issue?

Please include the specific tool URL, the values or files you entered, what output you expected, and what actually occurred. Including your operating system and web browser version helps our development team isolate and resolve issues quickly.

Can I request a new tool or feature?

Yes! We actively build new utilities based on community requests. Describe the tool, the problems it solves, and any preferred calculation methods or format specifications in the message field above.

What is your typical response time?

Our support team reviews inquiries Monday through Friday and typically responds within 1 to 2 business days. Critical bug reports and security vulnerability disclosures are prioritized immediately.

Direct Email Contact

You can also reach our team directly by emailing contact@dwellixtools.com for general inquiries, feedback, or business questions.

Privacy, Security & Data Protection Inquiries

If you have questions regarding our client-side processing architecture, terms of service, or GDPR/CCPA data compliance, please specify "Privacy Request" in your subject line. Because DwellixTools operates under a local-first design without storing user files or computation inputs, we do not maintain centralized user databases.

Educational & Institutional Classroom Use

Teachers, university professors, and STEM students are welcome to use all DwellixTools calculators, molecular simulations, and developer utilities in classroom lessons and student coursework without prior licensing approval. For curriculum integration or custom tool development, contact our team.